This Privacy Policy explains how ah44 collects, uses, stores, and protects the personal information of players and visitors on the ah44 platform. ah44 is committed to handling your personal data responsibly and in full compliance with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173) and PAGCOR's regulatory framework.
ah44 uses 256-bit SSL encryption for all data in transit and AES-256 encryption for sensitive data at rest. Payment information is processed through PCI-DSS compliant processors. Your account credentials are stored using industry-standard one-way cryptographic hashing — we cannot read your password, and neither can anyone else.
ah44 does not sell, rent, or trade your personal information to third-party marketers, data brokers, or advertisers. Your data is shared only with service providers who need it to operate specific platform functions — such as payment processors and KYC verification providers — and only under strict data processing agreements.
Under the Philippine Data Privacy Act and ah44's privacy framework, you have the right to access, correct, and request deletion of your personal data. You can manage your communication preferences from within your account settings. Data subject requests are handled within the timeframes prescribed by R.A. 10173.
ah44 operates in full compliance with the Philippine Data Privacy Act of 2012 (R.A. 10173) and the implementing rules of the National Privacy Commission (NPC). This includes maintaining a registered Data Protection Officer, conducting Privacy Impact Assessments, and adhering to mandatory breach notification requirements.
ah44 retains personal data only for as long as it is necessary to fulfill the purposes for which it was collected, or as required by applicable law. Transaction records are retained for the minimum periods required by PAGCOR and the Anti-Money Laundering Council. Account data is deleted or anonymised upon expiry of the retention period.
ah44 will always tell you what data we collect and why. If we make material changes to this Privacy Policy, we will notify active account holders via SMS to their registered Philippine mobile number before the changes take effect. You will never be surprised by how your data is being used.
This Privacy Policy ("Policy") describes how ah44 ("ah44," "we," "us," "our") collects, processes, stores, and discloses personal information obtained from individuals ("you," "the data subject") who register for, access, or use any service offered through the ah44.win platform.
This Policy applies to all personal data processed by ah44 in connection with the operation of its online gaming platform, including account registration, identity verification, deposits and withdrawals, gameplay, customer support, and marketing communications. It applies to all players accessing the platform from any location.
This Policy is issued in compliance with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173), its Implementing Rules and Regulations, and the directives and issuances of the National Privacy Commission (NPC) of the Philippines. It also reflects the data-related obligations imposed on ah44 under its PAGCOR operating licence.
ah44 acts as the personal information controller ("PIC") in respect of all personal data collected from players and visitors through the ah44.win platform. As the PIC, ah44 is responsible for determining the purposes and means of processing personal data in connection with platform operations.
ah44 has designated a Data Protection Officer ("DPO") in accordance with the requirements of R.A. 10173 and its Implementing Rules. The DPO is responsible for overseeing ah44's compliance with applicable data privacy laws, handling data subject requests, and serving as the point of contact for the National Privacy Commission.
Contact information for ah44's Data Protection Officer is provided in Section 15 of this Policy. All data subject rights requests and privacy-related inquiries should be directed to the DPO.
ah44 collects the categories of personal data described in the table below. We collect only the data that is necessary for the specific purposes identified, in accordance with the principle of data minimisation under R.A. 10173.
| Category | Specific Data Points | Purpose |
|---|---|---|
| Identity Data | Full legal name, date of birth, nationality, government-issued ID type and number | Account registration, KYC verification, age verification (21+) |
| Contact Data | Philippine mobile number, email address, residential address | Account communications, OTP delivery, withdrawal processing |
| Financial Data | GCash / PayMaya account references, bank account details, deposit and withdrawal transaction records | Payment processing, AML compliance, withdrawal verification |
| Gaming Data | Game play history, bet amounts, win/loss records, session durations, responsible gaming settings | Account management, regulatory reporting, responsible gaming monitoring |
| Technical Data | IP address, device type, browser type and version, operating system, device fingerprint | Security monitoring, fraud detection, platform optimisation |
| Usage Data | Login timestamps, pages visited, features accessed, session length | Platform improvement, personalisation, security analysis |
| Communication Data | Customer support chat and email records, complaint and dispute records | Support delivery, quality assurance, dispute resolution |
ah44 does not intentionally collect sensitive personal information as defined in R.A. 10173 (such as health data, religious beliefs, or political affiliations) except where specifically required by applicable law or regulation — for example, where a responsible gaming medical certificate is submitted by a player in connection with a self-exclusion request.
ah44 collects personal data through the following channels and mechanisms:
Under the Philippine Data Privacy Act, ah44 processes personal data only where a lawful basis exists. The legal bases ah44 relies upon are as follows:
ah44 uses the personal data it collects for the following specific purposes:
ah44 does not sell your personal data. We disclose personal data to third parties only in the following circumstances:
Some of ah44's service providers — particularly game content providers and certain technology infrastructure providers — may be located outside the Philippines. Where personal data is transferred to a country outside the Philippines, ah44 ensures that appropriate safeguards are in place to protect your data in accordance with R.A. 10173's requirements for cross-border data transfers.
These safeguards include requiring that the recipient country provides an adequate level of data protection, or entering into standard contractual clauses approved by the National Privacy Commission, or relying on other appropriate transfer mechanisms permitted under Philippine data privacy law.
You may request information about the specific safeguards in place for any international transfer of your personal data by contacting ah44's Data Protection Officer at the contact details provided in Section 15.
ah44 retains personal data for the minimum period necessary to fulfil the purposes for which it was collected, subject to any longer retention periods required by law. The general retention periods applicable to the main categories of data are as follows:
| Data Category | Retention Period | Basis |
|---|---|---|
| Account registration & KYC records | 5 years from account closure | PAGCOR regulatory requirement; AML obligations |
| Financial transaction records | 5 years from transaction date | R.A. 9160 (AMLA) as amended; tax obligations |
| Gaming activity logs | 2 years from session date | PAGCOR reporting; dispute resolution |
| Customer support records | 3 years from last interaction | Dispute resolution; quality assurance |
| Technical logs (IP, device) | 12 months from collection | Security monitoring; fraud investigation |
| Marketing consent records | Duration of consent + 1 year | Proof of consent under R.A. 10173 |
Upon expiry of the applicable retention period, personal data is securely deleted or anonymised such that it can no longer be attributed to an identifiable individual. Anonymised data may be retained for statistical and analytical purposes indefinitely.
ah44 uses cookies and similar tracking technologies on the ah44.win platform to deliver, maintain, and improve platform functionality and security. A cookie is a small text file placed on your device when you visit a website. The following types of cookies are used on the ah44 platform:
You can manage cookie preferences through your browser settings. Note that disabling strictly necessary cookies will affect your ability to use the ah44 platform, including the ability to stay logged in during a gaming session.
ah44 implements appropriate technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction. Key security measures in place include:
In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, ah44 will notify the National Privacy Commission within 72 hours of becoming aware of the breach, and will notify affected individuals without undue delay, in accordance with R.A. 10173 and NPC breach notification rules.
Under the Philippine Data Privacy Act (R.A. 10173), you have the following rights in relation to your personal data held by ah44. You may exercise any of these rights by submitting a request to ah44's Data Protection Officer as described in Section 15:
Request a copy of the personal data ah44 holds about you and information about how it is processed. Requests are fulfilled within 15 business days.
Request correction of inaccurate or incomplete personal data. You can update most account information directly from your account settings.
Request deletion of your personal data where it is no longer necessary for the purposes collected, subject to legal retention obligations under PAGCOR and AML regulations.
Object to processing of your personal data for direct marketing at any time. Manage marketing preferences in your account settings or by contacting the DPO.
Request your personal data in a structured, commonly used, machine-readable format where technically feasible and where processing is based on consent or contract.
Lodge a complaint with the National Privacy Commission (NPC) of the Philippines if you believe your data rights have been violated. Contact details for the NPC are publicly available at privacy.gov.ph.
To exercise any of the above rights, submit a written request to ah44's Data Protection Officer including "Data Privacy Request" in the subject line, along with sufficient information to verify your identity. ah44 will not charge a fee for data subject requests unless they are manifestly unfounded or excessive.
The ah44 platform is strictly for persons aged twenty-one (21) years and older. ah44 does not knowingly collect personal data from persons under the age of 21. The platform's age verification procedures at registration are designed to prevent underage access.
If ah44 discovers that personal data has been collected from an individual under the age of 21, that account will be immediately suspended, the personal data will be deleted or rendered inaccessible, and any deposits will be returned to the originating payment method subject to verification. Any winnings accrued by an underage player will be forfeited.
Parents and guardians who believe that a person under their care has accessed the ah44 platform should contact [email protected] immediately. ah44 will respond promptly and cooperate fully to address the situation.
ah44 reserves the right to update or amend this Privacy Policy at any time to reflect changes in applicable law, regulatory requirements, or platform practices. The current version of this Policy, with its effective date, will always be available on the ah44.win platform.
Where a material change is made to this Policy — for example, a change to the categories of data collected, the purposes for which data is used, or the third parties with whom data is shared — ah44 will notify active registered players via SMS to their registered Philippine mobile number at least fourteen (14) days before the change takes effect.
Your continued use of the ah44 platform after the effective date of any amended Policy constitutes your acceptance of the amendments. If you do not agree to the amended Policy, you may close your account in accordance with the Terms and Conditions.
For all data privacy inquiries, data subject rights requests, and privacy-related complaints, please contact ah44's Data Protection Officer using the information below. Please use the relevant subject line prefix to ensure your query is routed correctly.
ah44 is registered with the National Privacy Commission of the Philippines as required under R.A. 10173. If your concern is not resolved to your satisfaction after engaging with ah44's DPO, you have the right to escalate the matter to the National Privacy Commission.
This Privacy Policy was last reviewed and updated on 1 January 2026. This version supersedes all previous versions of the ah44 Privacy Policy.
Your personal data is protected by bank-grade encryption, Philippine data privacy law, and a team that takes security seriously. Sign in to ah44 and experience a PAGCOR-regulated platform that puts Filipino players first.
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